Privacy
What happens to the information you send
We collect only what is needed to understand and respond to your assistance request.
Information you choose to provide
The request form asks for your name, the product involved, a description of the issue, and either an email address or phone number. Please do not submit passwords, security codes, payment card details, recovery keys, or sensitive documents.
How it is used
Your information is used to review the request, contact you, prevent form abuse, and keep a reasonable service record. It is not used to impersonate Microsoft or gain access to Microsoft systems.
Delivery and storage
Form details are delivered to the MicroWindow Services support inbox through the website's configured email service. Information is retained only for as long as reasonably needed to respond, maintain service records, and meet applicable obligations.
Your choices
You can choose not to use the form and can contact Microsoft's official support directly for issues that require Microsoft to verify identity or change an account.